If no one shows up within 15 to 20 minutes after the Chat was scheduled to begin the mediator may close
the chat room. So do not show up too late.
If you have any questions or would like to at a different time or need to chat with the BSTTW Support Team please
email BSTTW at
You can also contact the BSTTW Support Team by going to
BSTTW Support Team E-Form.
If you have an emergency you can contact BSTTW at the
BSTTW Emergency E-Form.
When you get to the E-Form you must fill out everything that is required then and send it to BSTTW.
A BSTTW Support Team Representative will respond within 24 hours and set up either a fact to face
meeting, an emergency chat or telephone call.
BSTTW has a public chat room where you can meet other burn survivors, family members,
friends, get and give support and make new friends.